Terms of Service
Last Updated: February 4, 2026
Shoppal AI POS is a product of Shoppal Labs. Please read these terms carefully. By accessing or using Shoppal, you agree to be bound by these terms.
1. Agreement to Terms
These Terms of Service ("Terms") are an agreement between you and Shoppal Labs ("Shoppal Labs," "we," "us," "our") governing your access to and use of Shoppal, including Shoppal AI POS (the "Service"). By accessing and using the Service, you accept and agree to be bound by these Terms. If you do not agree, do not use the Service.
2. Merchant Eligibility & Registration
To register as a merchant on Shoppal, you must:
- Be at least 18 years old
- Operate a legitimate business lawfully selling products or services
- Provide accurate, complete, and current legal name, address, phone, and email
- Not be listed on any government sanctions list or restricted party list
- Not have had a Shoppal account previously terminated
Shoppal reserves the right to refuse, suspend, or terminate registration at any time, with or without cause, and without liability.
3. Account Responsibilities
You are responsible for:
- Maintaining the confidentiality of your login credentials
- All activities that occur under your account
- Keeping your account information up-to-date
- Notifying us immediately of unauthorized access
- Complying with all applicable laws and regulations
4. Prohibited Activities
You may not use Shoppal to:
- Engage in illegal activities or transactions
- Sell counterfeit, stolen, or restricted goods
- Violate intellectual property rights
- Reverse engineer, decompile, or attempt to access source code
- Hack, probe, or perform security tests without authorization
- Spam, harass, or threaten other users
- Transmit viruses or malicious code
- Frame or redirect the service through other sites
- Engage in fraud or money laundering
- Violate payment processor terms or regulations
5. AI Features & Limitations
Shoppal AI provides insights and recommendations based on your business data. However:
- AI outputs may contain errors and should not be relied upon as professional advice
- You remain responsible for all business decisions
- Shoppal does not guarantee the accuracy of AI-generated insights
- Do not submit highly sensitive information in AI prompts
- AI features are provided "as-is" without warranties
6. Intellectual Property Rights
Shoppal retains all rights, title, and interest in the Service, including all intellectual property. You are granted a limited, non-exclusive, non-transferable license to use Shoppal for lawful business purposes only. You retain ownership of your business data; Shoppal may use anonymized data to improve the Service.
7. Suspension & Termination
Shoppal may suspend or terminate your account immediately, without notice, if:
- You violate these Terms
- You engage in illegal or fraudulent activity
- You pose a risk of loss to Shoppal or users
- You breach payment processor agreements
- For any reason, with or without cause
Upon termination, your access ceases immediately. You may be unable to recover business data.
8. Limitation of Liability
To the maximum extent permitted by law, Shoppal Labs and its officers, directors, employees, contractors, and agents are not liable for:
- Indirect, incidental, special, or consequential damages
- Loss of data, revenue, or business opportunity
- Third-party services or payment processor actions
- Service interruptions or server failures
- Inaccurate or delayed data
You agree not to bring any claim personally against any of our employees, contractors, or agents for actions taken in the course of their work for Shoppal Labs. Any permitted claim must be brought against Shoppal Labs.
Total liability, if any, is limited to the amount you paid in the 12 months preceding the claim.
9. Disclaimers
THE SERVICE IS PROVIDED "AS-IS" AND "AS-AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. SHOPPAL DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. SHOPPAL DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.
10. Indemnification
You agree to indemnify, defend, and hold harmless Shoppal Labs and its affiliates, and each of their respective officers, directors, employees, contractors, and agents, from any claims, damages, losses, liabilities, and costs (including attorneys' fees) arising from:
- Your use of the Service
- Your violation of these Terms
- Your business operations or products
- Your infringement of third-party rights
11. Payment & Refunds
Shoppal is currently free during beta. Future paid features will be subject to additional terms. Refunds are generally not offered. Shoppal reserves the right to change pricing with notice.
12. Changes to Terms
Shoppal may modify these Terms at any time. Changes are effective upon posting to the website. Your continued use constitutes acceptance of updated Terms.
13. Governing Law
These Terms are governed by and construed in accordance with the laws of the United States, without regard to its conflict of law principles.
14. Questions?
If you have questions about these Terms, please contact us at: legal@shoppal.org