Shoppal is committed to safeguarding your privacy and ensuring a secure experience with our AI-powered Point of Sale (POS) system, Shoppal AI. This Privacy Policy outlines how we collect, use, share, and protect your information when you interact with our app, website, or services, including our AI-powered assistant. Shoppal AI leverages advanced Large Language Models (LLMs) provided by our trusted partner, OpenAI, to enhance POS functionality. Where possible, requests and data are processed locally on your device. When local processing is insufficient, anonymized data may be securely transmitted to our cloud infrastructure or OpenAI’s servers for processing. This policy complies with applicable laws, including GDPR, CCPA, and PCI DSS. For inquiries, contact us at contact@shoppal.org..
Shoppal AI is an innovative POS system in beta mode, integrating artificial intelligence powered by OpenAI’s Large Language Models (LLMs) to process complex queries and enhance user experience. OpenAI, a leading AI research organization, provides the LLMs that enable Shoppal AI to analyze anonymized transaction data and respond to intricate requests when local processing is insufficient. As a beta product, Shoppal AI may exhibit limitations, including potential inaccuracies in outputs, particularly for complex calculations or decision-making tasks.
Important Disclaimer: Shoppal AI is a supplementary tool designed to assist with POS operations and is not intended to replace professional judgment in critical areas such as financial, legal, medical, or other regulated domains. Users must verify AI outputs and consult qualified professionals for high-stakes decisions. Shoppal and OpenAI are not liable for errors, omissions, or consequences arising from reliance on Shoppal AI’s outputs. Avoid submitting sensitive or confidential information in prompts, as unintended processing may occur.
We collect the following information to provide and improve our services:
We use your information for the following purposes:
We prioritize data confidentiality and share information only in these circumstances:
We employ industry-standard security measures, including:
Shoppal AI, powered by OpenAI’s LLMs, is in beta mode and may produce errors, inaccuracies, or incomplete outputs, particularly in complex calculations, financial analyses, or decision-making tasks. Shoppal AI is not a substitute for professional advice or judgment. Users are solely responsible for verifying AI outputs and should consult licensed professionals for critical decisions. To the maximum extent permitted by law, Shoppal and OpenAI disclaim liability for any direct, indirect, incidental, or consequential damages arising from the use of Shoppal AI, including errors, data loss, or business interruptions.
Avoid including sensitive or confidential information in prompts, as unintended processing may occur. We are not responsible for misuse of AI outputs or reliance on inaccurate results.
For users of Shoppal AI, requests and data are processed locally on your device whenever possible to enhance privacy. When local processing is not feasible, anonymized data (e.g., transaction details) may be securely transmitted to our cloud infrastructure or OpenAI’s servers for processing. No personally identifiable information (PII) is collected or shared during this process. All data transmissions are encrypted using TLS 1.2+ and stored securely. Shared data is retained for up to 30 days for abuse detection and deleted afterward unless legally required.
If you experience issues accessing Shoppal AI, it may be due to a poor internet connection. Try checking your connection, uninstalling and reinstalling the app, or contacting our support team at contact@shoppal.org.
Shoppal AI, in beta, is designed to assist with POS operations but may produce inaccurate results, especially for complex or extended queries. Always verify critical outputs before relying on them. Your data is never used to train OpenAI models. Avoid submitting sensitive or confidential information to prevent unintended processing. We are actively improving the system, but errors may occur during this testing phase.
You have the following choices and rights:
By using Shoppal AI, you agree to the OpenAI Terms of Use, OpenAI Privacy Policy, and this Shoppal Privacy Policy. You may choose to accept or reject these terms when activating Shoppal AI. If you reject the terms, you will not be able to use the AI-powered features. You may also opt to not see the terms prompt again via app settings.
We use cookies and tracking technologies (e.g., pixels, beacons) to collect data on app and website usage (e.g., IP address, device type, browsing behavior). This helps us analyze trends, administer services, and deliver personalized content. You can manage cookie preferences via your browser or device settings. Disabling cookies may limit functionality.
We may display ads in our app or website, using third-party ad networks that employ cookies to deliver targeted ads based on your activity. You can opt out of personalized ads via device settings or ad network opt-out tools (e.g., DAA’s WebChoices). We are not responsible for third-party ad content.
Shoppal is not intended for children under 13. We do not knowingly collect data from children under 13, and we will promptly delete any such data if discovered, per COPPA and GDPR requirements. Contact us if you believe we have collected such data.
Your data may be transferred to and processed in countries outside your jurisdiction (e.g., U.S. for OpenAI servers). We use safeguards like standard contractual clauses to ensure compliance with GDPR and other data protection laws. By using Shoppal, you consent to such transfers.
Shoppal may integrate with third-party services (e.g., payment gateways, social media platforms) that have their own privacy policies. We are not responsible for the practices of these third parties. Review their policies before sharing data.
We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page, with notifications via email or a prominent notice on our app/website at least 7 days before taking effect. Continued use of Shoppal after changes constitutes acceptance. Review this policy periodically.
For questions, concerns, or to exercise your data rights, contact us at contact@shoppal.org. For support with Shoppal AI access issues, contact support@shoppal.org.